Vanda Clark

My responsibilities as business manager include

• developing and implementing business plans and marketing strategies,
• managing financial and accounting operations,
• supervising and delegating tasks to contract workers,
• and ensuring customer satisfaction on site and via calls.

Additionally, I have personally used door-to-door marketing and upselling techniques to increase our sales.

As a top-tier loss prevention associate, I was responsible for

• preventing theft and fraud,
• maintaining visibility in vigilance at targeted locations,
• monitoring customer and associate behavior,
• reviewing transactions and products for stolen goods,
• convincing customers to pay for stolen items,
• keeping constant communication with co-associates,
• and managing alarm systems.

Also, I was friendly to all passing customers to encourage return shoppers, cleaning in spare time, physically securing high-value merchandise, processing returns, and many other various tasks to assist my team.

For a short time, I assisted my brother in generating leads for his endeavor into solar sales. My experience includes:

• door to door marketing,
• generating leads and booking appointments,
• following up with prospects,
• presenting solar energy solutions to customers,
• and facilitating credit checks and financing options.

In addition, I conducted site assessments and ensured optimal conditions for solar installation.

In addition to fantastic training on various tasks and techniques. I

• maintained a flexible and reliable schedule,
• met all the needs of my clients,
• completed assignments within given time frames,
• maintained great relationships with clients,
• managed my own stock and vehicle.

Bonus: I was very well liked among our clients and even received many incredible gifts!

As a team leader, overseeing the daily operations of the salon included

• superb customer service & upselling,
• punctual client appointment management,
• timely opening and closing procedures,
• strategic inventory control,
• and training new dog groomers.

While ensuring that each pet’s vaccinations and the customer’s info were up to date, I greatly utilized my sales and communication skills. I upsold countless promoted products and services, maximizing customer satisfaction so much that my customer loyalty increased by over 25%.

Furthermore, my versatility and efficiency in managing multiple tasks (from the floor to the front desk), and prioritizing time accordingly was recognized and highly appreciated by my team and managers.

I managed reception at the salon by

• verifying bookings were scheduled appropriately,
• scheduling and rescheduling customer visits.
• creating & updating profiles customers,
• verified vaccine records with veterinary facilities,
• inventory management,
• and product sales.

Moreover, I strived to provide excellent customer service and make the most of each visit.

As a teen, I had experience knocking doors to sell newspaper subscriptions. I’m definitely grateful for this introduction into sales and communication with many different people.

I enjoy driving for extra cash in my free time because I get to practice providing

• excellent customer service,
• superior time-management skills,
• heartfelt consultation to customers if complications arise.
  

I retain extensive experience from my work and use it in everything I do.